03 · Keep it running
Every automation breaks eventually.
APIs change. Tools update. Processes drift. The person who understood it leaves. The Machine Room is who owns that — so what you paid for keeps paying.
What's included
- Monitoring and alerting
- Break-fix repairs
- Adapting to API and tool changes
- Small extensions each month
- A quarterly review with Abed
- A named person who answers
The failure nobody plans for
Automations rarely fail loudly. They run clean and quietly stop processing a category of record, and nobody notices for six weeks. Monitoring for the silent failure is most of what this is.
The terms
Business
from £600/month
Cover for smaller teams running packs or a single sprint's worth of process.
Enterprise
from £2,000/month
Cover across a marketing function, with a named owner and a quarterly review.
First three months are included with any sprint.
Talk to us.
Tell us what you're already running and we'll tell you what it takes to keep it running.